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Many customers like to know about the company and people behind the products they buy. Here you will find information about my company.

Home of Imperial Trailer Sales & Service, Troy, NY

Our Business Statement

My Business Statement is: "To make a living"

I fulfill this mission by truly satisfying my customers. I am an extremely small company. The ONLY advantage I have is how I take care of my customers. I realize that price is very important but I feel, however, that total value, in the long run, makes for more satisfied customers.

I define "Total Value" as:

A quality product + A competitive price + THE BEST in service.

Who I Am ......

My name is Gary Connell and I make up Imperial Trailer Sales today. Imperial has always been a family owned and operated company. I have over 30 years of experience selling and servicing RVs. More importantly, I have even more years using them. You can be confident that with a RV purchased from me you will get the most personalized attention in regards to service, preparation, and orientation.

My Company

Imperial Trailers is a 3rd generation family owned business. We started in the 1940's as a service station and home heating oil business. From our own camping experiences, we got into selling used camping trailers during the 1950's. While working out of a gas station, we expanded into pop-up rentals in 1960. In 1968 we moved to our present location. In the late 1970's we divested the oil businesses and concentrated on sales and service of RVs.

The Showroom

The showroom and service center is a 7000 sq.ft steel building.
It was erected in 1968 and is located on 20 acres along Rt. 7 east of Troy, NY.  
As additional services, I also offer outside storage and LP gas.

Imperial Trailer Sales & Service * 1629 Ny Rt 7 * Troy * NY * 12180 * 518-279-9345